Use of Services

Care Connect at Home, LLC (“Care Connect at Home,” “we,” “us,” or “our”) grants you access and use of this website joincareconnect.com only for permitted purposes and not for any activity that violates these Terms and Conditions, applicable laws, or Care Connect at Home policies. You may not copy, distribute, or modify any part of this website without our prior written permission.

By using our website and services, you agree to:

Use this communication channel appropriately, with integrity, and in compliance with all applicable laws.
Provide truthful and accurate information as required for your care or inquiries.
Notify us promptly of any unauthorized use of your information or concerns about data security.

Certain sections of our website (such as our Client & Caregiver Portal) may require a personal username and password. You are responsible for ensuring that all information you provide is correct, current, and complete.

You must keep your login credentials confidential and not share them with others. Your account is personal to you, and you may not provide anyone else with access under your username and password. If you believe there has been unauthorized access to your account, notify Care Connect at Home immediately at info@joincareconnect.com.

SMS Texts and Email Communications

We believe good communication is essential to quality care and customer service. We may communicate with you using various tools, including phone, email, and text messaging.

By providing your mobile number, you agree to receive SMS messages related to appointment reminders, scheduling updates, or responses to inquiries.
Message frequency may vary.
Message & data rates may apply.
Reply STOP to unsubscribe or HELP for assistance.

For more information, see our Privacy Policy.

We take reasonable precautions to safeguard Protected Health Information (PHI) in electronic communications; however, you acknowledge the inherent risks in unencrypted channels. We recommend not sharing sensitive information via email or SMS unless absolutely necessary.

User Conduct

You agree that while using this website you will NOT:

Use the website in any way that disrupts its availability or functionality.
Upload or distribute viruses, malware, or harmful code.
Engage in unlawful activities using the website.
Post anything threatening, obscene, or otherwise objectionable to our website or social media pages.
Upload or share copyrighted material, intellectual property, or another person’s PHI or private information without consent.

Indemnity

You agree to hold Care Connect at Home, its officers, employees, and affiliates harmless from any claims, damages, or expenses arising from:

Your use or misuse of this website.
Any harm to persons or property caused by your actions, including unauthorized use or sharing of data.

Intellectual Property

This website is protected by copyright and other intellectual property laws. Unauthorized copying, distribution, or modification of content is strictly prohibited.

DMCA Notice

We respect the intellectual property rights of others. If you believe that content on our website or social media has used your materials without permission, please contact us at info@joincareconnect.com with details. We will review and, if appropriate, remove or restrict access to the content.

Modification of Terms

We may update these Terms and Conditions at any time. Updates will be posted to this page with the “Effective Date” reflecting the latest changes.

Export Controls

You may not use or export our online services in violation of U.S. law. This includes restrictions on:

Any U.S. embargoed countries.
Individuals listed on the U.S. Treasury Department’s Specially Designated Nationals list.
Entities listed by the U.S. Department of Commerce.

Disclaimer

Our website may contain links to third-party websites, including partner or referral organizations. These linked sites are governed by their own Terms & Conditions. Care Connect at Home is not responsible for the content or practices of such external sites.

The website is provided on an “as-is” and “as-available” basis. Use of the website is at your own risk. Care Connect at Home assumes no responsibility for consequences resulting from its use.

Limitation of Liability

To the fullest extent permitted by law, Care Connect at Home shall not be liable for any damages, losses, or claims arising from your use of the website.

Contact Information

If you have questions or concerns about these Terms and Conditions, please contact us:

Care Connect at Home, LLC
9045 La Fontana Blvd, Suite 203
Boca Raton, FL 33434
📧 info@joincareconnect.com
📞 (561) 207-7280