Frequently Asked Questions

We proudly serve Florida AHCA Region 9, which includes Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee counties. If you’re unsure whether we can help in your location, give us a call and we’ll confirm.

We are a non-skilled home health agency, which means we do not provide medical or nursing services. Instead, we specialize in personal care, companion care, light housekeeping, meal preparation, medication reminders, transportation to appointments, and assistance with daily living activities (ADLs).

At this time, we are private pay only. We do not bill Medicare, Medicaid, or private insurance directly. Many clients use personal funds, long-term care insurance, or family contributions. We can provide documentation to help you seek reimbursement from your insurer if your policy allows.

Rates vary depending on the type of care, the number of hours per visit, and how often you need services. Every client’s needs are unique, so we offer a free in-home consultation to create a custom care plan and quote.

Yes, our minimum is 4 hours per visit to ensure consistent, quality care for every client.

Every caregiver is Level 2 background screened (as required by Florida law), trained in personal care and emergency procedures, reference-checked, and matched to clients based on skills, personality, and preferences.

Yes. Our caregivers are trained in basic Alzheimer’s and dementia care to help ensure safety, reduce anxiety, and engage clients in meaningful activities.

In most cases, services can start within 48–72 hours of your initial consultation—sometimes sooner if urgent support is needed.

If a caregiver is sick or unavailable, we arrange a replacement caregiver so your loved one’s care is not interrupted. You will be notified immediately of any schedule changes.

Absolutely. We understand that needs change. You can adjust your schedule with proper notice without penalty.

No long-term contract is required. We work with you on a flexible service agreement that can be adjusted or ended with proper notice.

Call us or fill out our contact form online to schedule your free in-home consultation. We’ll create a custom care plan and match you with the right caregiver. Services can begin as soon as you’re ready.